Refund policy

Kindly note that once purchased, a product cannot be returned. However, an exchange is possible with the following conditions:

Exchange Policy

* Exchange Window: Exchanges are accepted within 15 days of delivery.
* Eligible Reasons: Exchanges are only available for:
    * Size/Fit Issues (valid evidence is required).
    * Damaged/Broken Products (an unboxing video is mandatory as proof).
* Products reported as damaged or broken without an unboxing video will not be eligible for exchange.
* Fit-related exchange requests must include clear photo or video evidence.
* No refunds will be issued under any circumstances.
* Approved exchanges will be provided as store credit only.